Process engineering for field-operating companies

We find the process where your team loses the most hours, redesign it and leave it running on its own, with AI where it truly adds value. We work in stages: each delivery is up and running before we move on to the next.

30 minutes · Free

In writing
scope, deliverables and timeline before we start
In stages
each delivery works before we move on
With support
follow-up included after each delivery

How we work, specifically

The balance is paid against production
The final payment is issued once the solution is already running with real cases.
We don’t change your systems
We connect the CRM, ERP, email and spreadsheets you already use. Nothing gets replaced.
Scope closed in writing
Deliverables, timeline and terms in a document before we start.

Your team is the bridge between systems that don’t talk

When software doesn’t connect, someone has to move the data by hand. That person draws a salary and makes mistakes nobody sees until it’s too late.

Copy and paste between systems
Data moving from Excel to the CRM and from PDF to the ERP, by hand, every day.
Documents processed one by one
Invoices, orders and contracts that have to be opened, read, checked and logged one at a time.
Inboxes with no routing rules
Sales, support and purchasing in the same inbox. What’s urgent gets lost among the rest.
Reports built by hand
Hours every week consolidating figures the system could deliver on its own.
Processes with a single owner
If the person who knows how it’s done is away, operations stop.
Errors that show up late
A mistyped figure is discovered at month-end close, when fixing it costs three times as much.

Three interventions with a start and an end

We don’t sell open-ended projects. Each intervention has a closed scope and a timeline we agree in writing based on your operation.

  • Express Operations

    Automates the repetitive admin tasks that eat up your team’s mornings today.

    Administrative processes

    What’s included

    • Automatic copying between systems
    • Consolidated reports with no manual work
    • Request logging and assignment
    • Alerts based on rules you define
    • Operational status updates
    Ask about this solution
  • Smart Inbox

    Sorts incoming email, extracts customer data and assigns it to the right person.

    Operational communication

    What’s included

    • Sorting by type and intent
    • Customer data extraction
    • Priority for what’s urgent
    • Assignment to the right owner
    • Automatic logging in the CRM
    Ask about this solution

The I.P.A. method

Automating a badly designed process only makes the bad parts run faster. That’s why redesign comes before technology.

  1. Identify

    We find where the hours go: what repeats, who does it and what it costs.

    Deliverables

    • Current-flow map
    • Prioritized candidate process
  2. Process

    We redesign the flow: we remove redundant steps and bottlenecks.

    Deliverables

    • Redesigned flow
    • Explicit business rules
  3. Automate

    We build, integrate and deploy until the process runs with nobody watching over it.

    Deliverables

    • Solution in production
    • Execution log and alerts

From the first conversation to production

Five steps, each with a concrete deliverable and a timeline agreed with you. No projects that drag on.

  1. Diagnosis

    30 minutes · free

    We review your operation and leave with an automatable process identified.

  2. Proposal

    After the diagnosis

    A document with the exact scope, deliverables, timeline and terms.

  3. Implementation

    Timeline per proposal

    Build, testing and deployment, with visible progress throughout.

  4. Delivery

    Handover session

    The process runs in production. We train your team and hand over the documentation.

  5. Support

    Included after delivery

    We stay with you through the first days and adjust whatever comes up.

Companies with real operating volume

Where the same process repeats hundreds of times a month, every hour recovered shows in the results.

  • Distribution
  • Logistics
  • Professional services
  • Importing
  • Private healthcare
  • Construction
  • Retail
  • Private education

Engineering before tools

Technology is the means. What changes the outcome is understanding the operation before touching a line of code.

We redesign before we automate
Process first, tool second. Never the other way around.
Delivery in stages
We split the work into deliveries that already work, so you see results before the whole project is finished.
Our own infrastructure
Servers, containers, databases and APIs that we manage ourselves.
AI where it helps
Every AI component solves something concrete. If it isn’t needed, it isn’t used.
Hard integrations
Legacy ERPs, undocumented APIs and in-house databases: that’s where we come in.
Everything is logged
Usage metrics, execution logs and alerts. You see what happened and when.

What people usually ask us

Do I need technical knowledge?

No. We work on top of what you already use (CRM, ERP, email, WhatsApp, spreadsheets) and connect it all together.

What if my process is very complex?

We split it up. We start with the part that takes the most hours, get it running, and tackle the rest in stages.

What technologies do you use?

Whatever fits your systems best: API integrations, workflow automation and AI to read documents and sort messages, on infrastructure we manage ourselves.

What happens after delivery?

We train your team, hand over the documentation and stay with you during the included support period to adjust whatever comes up.

Do you work with companies in other countries?

Yes. We work remotely and currently operate in Ecuador and Venezuela.

How do I know the solution will work?

The balance is paid once the solution is already running with real cases in your operation.

Do I have to change my systems?

No. We connect to the CRM, ERP, email and spreadsheets you already use.

Let’s start with a single process

Half an hour to find the process with the most hours trapped in it. If we see something with real impact, we’ll send you a proposal with scope and timeline.

Book a diagnosis