Conversa AO3TI
Your WhatsApp answers, replies and books appointments, even when your team is busy.
An AI assistant answers your customers instantly with your business information, books their appointments and hands the conversation to your team when needed. All in one inbox.
We set it up for you: we connect your WhatsApp, load your business information and train the assistant.
- Hi, do you have a cleaning appointment this week?
- Hi Maria! Yes. I have Thursday at 10:00 or Friday at 4:30 pm. Which works better for you?
- Friday, please
- Done, you’re booked for Friday at 4:30 pm. I’ll send you a reminder the day before.
- Appointment bookedFriday 4:30 pm · Dental cleaning
Every unanswered message is a customer who goes elsewhere.
Your customers write on WhatsApp at all hours. If nobody replies within minutes, they go to someone else. And your team spends the day answering the same questions and juggling appointments by hand.
What changes in your customer service
Instant replies
The assistant answers right away, day or night, with your real business information.
Appointments without calls
Customers see open slots and book, reschedule or cancel on WhatsApp, with automatic reminders.
Your team, when it matters
When the assistant doesn’t know or the customer asks for a person, the chat goes to your team with the full history.
Everything in one place
WhatsApp, website chat, Instagram, Facebook and email in one shared inbox, with each customer’s profile.
How it works
We connect your WhatsApp
We link it to the official WhatsApp Business line and add your other channels.
We load your business
Services, prices, hours, policies and FAQs become the assistant’s knowledge base.
The assistant takes over
It replies, collects details and, on Conversa 360 plans, books the appointment straight into your calendar.
Your team steps in
When a person is needed, the conversation goes to your team with the full history.
Plans and pricing
Monthly price per account, with agents and AI conversations already included.
Conversa
AI customer service
Conversa Essential
For businesses that want to reply fast on WhatsApp.
$67USD / month
Billed annually: 804 USD per year
Book a demo- 3 agents
- 1 WhatsApp number
- 1,000 AI conversations per month
- First-line AI on WhatsApp
- Every channel for your team
Conversa Professional
For teams that serve customers across several channels.
$127USD / month
Billed annually: 1,524 USD per year
Book a demo- 5 agents
- 2 WhatsApp numbers
- 3,000 AI conversations per month
- AI on WhatsApp and your website chat
- Full reports
Conversa 360
Service + CRM + appointments
Most popular
Conversa 360 Professional
For clinics, practices and businesses that run on appointments.
$195USD / month
Billed annually: 2,340 USD per year
Book a demo- Everything in Professional
- AI on Instagram and Facebook too
- CRM with profiles and sales pipeline
- Scheduling with up to 5 calendars
- Automatic reminders
Conversa 360 Plus
For companies with several locations or many professionals.
$331USD / month
Billed annually: 3,972 USD per year
Book a demo- 10 agents
- 3 WhatsApp numbers
- 8,000 AI conversations per month
- AI on every channel
- Unlimited calendars and multiple locations
- Integrations and priority support
Extras
- Additional agent
- $15/month on Conversa · $25/month on Conversa 360
- 1,000 additional AI conversations
- $30
- WhatsApp template messages (reminders, notices, campaigns)
- Pay as you go
- Implementation
- Based on business size
Prices in USD, excluding tax. Includes hosting, backups and updates. An AI conversation is a full exchange with one customer handled by the assistant.
Which plan fits you?
Adjust the values and we’ll show you the plan that covers your operation at the lowest cost.
We recommend
Conversa 360 Professional
$195 USD per month
- Base plan · with annual billing$195
Estimate excluding tax. Does not include WhatsApp template messages or implementation.
Full comparison
| Feature | Conversa 360 Professional | |||
|---|---|---|---|---|
| Customer service | ||||
| Agents included | 5 | |||
| WhatsApp numbers | 2 | |||
| Team channels (WhatsApp, web, Instagram, Facebook, email) | Included | |||
| Shared inbox and mobile app | Included | |||
| Teams and automatic assignment | Included | |||
| Business hours and out-of-hours message | Included | |||
| Canned replies and labels | Included | |||
| AI assistant | ||||
| AI conversations per month | 3,000 | |||
| Channels where the AI replies | WhatsApp, web, Instagram and Facebook | |||
| Knowledge base of your business | Included | |||
| Handoff from AI to a person | Included | |||
| CRM | ||||
| Customer profile with full history | Included | |||
| Sales pipeline and opportunities | Included | |||
| Scheduling | ||||
| Appointments on WhatsApp (book, reschedule, cancel) | Included | |||
| Calendars (professionals or rooms) | Up to 5 | |||
| Appointment reminders and confirmation | Included | |||
| Booking page on your website | Included | |||
| Multiple locations | Not included | |||
| Management and support | ||||
| Reports | Full | |||
| Integration with other systems | Not included | |||
| Support | Email and WhatsApp | |||
Why choose us
We set it up for you
You don’t have to configure anything. We connect your WhatsApp, load your information and train the assistant.
Real AI included
Up to 8,000 full conversations a month included in the plan, with no credits running out mid-month.
Appointments and CRM in one system
Service, scheduling and customer profiles in one place, without paying for three separate tools.
Support in your language
Service in Spanish, from people who know the Ecuador and Venezuela market.
Your data under control
We host your information in our cloud, with backups and controlled access.
Frequently asked questions
What if the assistant doesn’t know the answer?
It doesn’t make things up. It hands the conversation to your team with the full history, and we log the question to complete its knowledge base.
What counts as an AI conversation?
A full exchange with one customer handled by the assistant, even if it has several messages. Conversations handled only by your team don’t count.
What if I go over my plan’s conversations?
You can add packs of 1,000 conversations for $30 or move up a plan. We’ll let you know before you reach the limit.
Can I use my current WhatsApp number?
Yes, in most cases. We check it in the demo, because it has to move to the official WhatsApp Business line.
Do WhatsApp messages cost extra?
Replying to your customers doesn’t. Messages your business starts, such as reminders or notices, have a per-message cost billed as you go.
Is there a free trial?
Instead of a trial, we show you the system working in a demo with examples from your own business.
Can I change plans?
Yes. You can move up a plan whenever you need to.
How do I pay?
In US dollars, monthly or annually (15% off with annual billing). We confirm the available payment methods with your proposal.